Knowledge Base Articles

11816

Shared Parental Leave and Pay

Information provided by Gov.uk. Overview Employees may be entitled to Shared Parental Leave (SPL) and Statutory Shared Parental Pay (ShPP) if: their baby is due…

7434

I am a bureau user. Can I globally change tax codes?

Yes, you can update tax codes across multiple companies in Earnie, but have to be logged in as the Admin account. At login, enter the…

12080

How to create a new company IRIS Payroll Business & Bureau Payroll

Creating a company when you first run IRIS Payroll If you have just installed the software and are running it for the first time, for…

iris-payments-in-openspace-are-shown-as-unpaid-even-though-a-receipt-is-matched-to-the-invoice-in-iris

IRIS payments in OpenSpace are shown as unpaid, even though the invoice is matched in IRIS Fees

It happens when the user who does the matching in Fees is not correctly linked to OpenSpace at the time that the matching occurs. Here…

creating-a-new-user-in-openspace-and-it-says-a-user-already-exists

Creating a new user in OpenSpace and it says a user already exists

A user for that e-mail address already exists. Please enter a different e-mail address This means the user is already registered as an accountant, and…

customers-not-appearing-in-client-search-through-the-main-iris-dashboard

Clients not appearing in client search through the main IRIS dashboard

If a client is new, then this is the main reason for a client not appearing in a client dashboard search. There could be other…

openspace-notifications-password-reset-not-reaching-the-intended-recipients

OS-115: OpenSpace notifications/password reset not reaching the intended recipients

There are two factors that could cause this; The notification is in their junk box The message has not been sent or rejected Firstly get…

11240

How do I process a new starter?

We no longer send separate p45 / p46 documents under RTI. All starter details are included in the regular FPS submissions you send every pay…

11794

How to advance payroll (paying for more than one payroll period)

Normally this would only apply to a weekly payroll but periods can be advanced on any pay frequency in the same way. Occasionally you may wish to…

11796

Can I include a NET bonus with an employees normal pay?

In the "Payroll Calculations" screen double click into "Extra Payments" On the "Extra Payments" window click the "NET bonus Wizard" button. Type in how much…

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