Knowledge Base Articles

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Knowledge Base

3034 articles

11263

How do I activate IRIS OpenPayslips in my payroll?

This differs by product: IRIS PAYE-Master Go to "Utilities" > "Change Passwords" > "Online Login Details" For more detailed guidance click here IRIS GP Payroll…

iris-accountancy-suite-client-termination-date-option-greyed-out-and-datamining-option

IRIS Accountancy suite Client Termination date option – Greyed out and Datamining option

To give this privilege you will need to do the following from the main accountancy suite menu, while logged in as a user with the…

cannot-send-email-from-iris-accountancy-suite-from-the-communications-tab

Cannot Send Email from IRIS Accountancy suite

If there is no set up (or incorrect set up) for the IRIS communication System, then you will get the following message when trying to…

errorincomdll-host-property-must-be-assigned-when-trying-to-send-a-test-email

ErrorInCOMDLL: Host property must be assigned when trying to send a test email

ErrorInCOMDLL: Host property must be assigned Please follow the instructions below to fix this issue: Right click on the IRIS accountancy shortcut on the desktop…

test-send-e-mail-error-mapiinitialize-failed

Test Send E-mail error – MAPIInitialize Failed

Failure to send message - details follow ErrorInCOMDLL: MAPIInitialize failed. ErrorInCOMDLL: If you have a 64-Bit Email application installed, the default send method ErrorInCOMDLL: will…

error-sending-a-test-e-mail-regarding-no-default-mail-client

Error sending a test e-mail regarding no default mail client

Microsoft Office Outlook: either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and…

please-specify-a-sender-email-address-in-staff-maintenance

Please specify a sender email address in Staff Maintenance

Please specify a sender email address in Staff Maintenance This means the user you are currently logged in as, does not have an e-mail address.…

11147

How to set up statutory maternity pay (SMP) – PAYE-Master.

To get PAYE-Master to calculate SMP automatically we need to save some details about the absence in the employee absence calendar. Accessing the employee absence…

11159

Annual Payroll Scheme

Annual Scheme Indicator The option to process an employee’s payroll annually has been added to IRIS PAYE-Master. This method of calculation will use the annual…

11990

I’ve forgotten my Password for OpenPayslips/OpenEnrol

Like any other secure web site there is an option on the log in screen to start the process of resetting your password. On the…