Knowledge Base Articles

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Knowledge Base

3023 articles

11887

Auto Update FAQs

Which products use auto update? Currently, the auto-update functionality is available in: • PAYE-Master• Payroll Business• Bureau Payroll• GP Payroll• Earnie Types of update If…

11735

Using the report manager

https://youtu.be/oslBhLBdLCE Reporting The payroll provides all the statutory reports you need, as well as many reports you might need internally.Other reports we consider to be…

12011

Notional Payments – Guides for Payrolling Benefits in Kind

You can use notional payments to payroll benefit in kind for employees. Please refer to the guides below for product specific instructions. Benefits in Kind:…

11896

Unable to load company information – Error after updating PAYE-Master

After upgrading PAYE-Master the first action taken when opening company data is to update that company's database to the latest version. As a part of…

10964

I’m resending an FPS but this time my leavers don’t show up

This is correct as per the HMRC specification. Once the details of a leaver have been successfully sent to the HMRC they will not be…

11123

How to produce a P45 under RTI

In terms of the payroll cycle the process would be:• Enter Variations• Calculate Payroll• Produce reports (Summaries, Payslips, Pensions, etc.)• Create BACS payments file (if…

11145

Default Login Details

There are two modes for the software payroll and admin. The default login details are as follows: Earnie Payroll Name: INTEX There is no password…

11150

How to Enter New Authorisation Code – IRIS GP Accounts

Go to "Help" > "About" > "Enter Authorisation Code" The new expiry date must be entered as well as the authorisation code. To request your…

11178

Correcting Errors RTI – Wrong employee pay sent on FPS

If you have processed the wrong pay for an employee and sent this on an FPS there are few things to consider when making a…

11224

How do I process a salary sacrifice deduction?

Salary sacrifice deductions are gross pay deductions that give the employee relief on tax and NI contributions. Commonly these are used for childcare voucher schemes,…