Knowledge Base Articles

kba-03631

PTP TE – 1046 rejection

This indicates a problem with either the HMRC credentials or the PAYE reference. The HMRC username and password entered into the software needs to be identical to those…

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AE Config Tool – Step 3 – Contact details of the pension administrator at your company

Simply type in the details of the person within the company who will be responsible for managing your automatic enrolment pension. Please Note: The additional…

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Script Error when opening Iris Docs

To resolve this issue please see the steps below. - Log into Iris Docs as Administrator user - Expand Administration – Global Settings – Resource…

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How to send FPS for a previous period

When you click on the send FPS button from the row of icons along the top of your screen you will notice that you cannot…

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Object reference not set to an instance of an object – Error when producing pension export

This error will occur if a user tries to produce the pension export files while using the option "File" > "Year-End Data". If you do…

ias-12850

Trust Tax Return shows the standard rate band as £1000

To resolve the above please do the following in Trust Tax: - Data entry - Trust - Other Trust Information - Number of settlements created…

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How to enter the attributed gains in Individual Tax Return?

To resolve the above please do the following within Personal Tax: - Edit - Capital Assets - Edit - Losses and Other Information - Tick…

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Error: File Not Found when using the Quick Report Writer

First we need to find the reports resourse folder for your system. Go to "Help" > "About Earnie" then click on the "Registry" button: Look for…

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Bespoke Pension Output Files

We currently cover the following pension providers: NEST Friends Life Aviva NOW: Pensions People's Pension Scottish Widows Standard Life Royal London (Excluding PAYE-Master) If your…

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How to make an entry for CIS deduction for Corporation Tax Return?

To make an entry for CIS deduction please do the following within Business Tax: - Data Entry - Calculation - Calculation of Tax Outstanding or…

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