Knowledge Base Articles

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Knowledge Base

3027 articles

11930

AE Period Pension Dashboard

For a full AE Pension guide: Earnie users, Click Here Earnie IQ users, Click Here Pay Period Dashboard We have introduced the "Pay Period Dashboard" to simplify…

ias-12746

How to change the displayed currency of accounts?

To change the currency in Accounts Production go to: 1. Posting / Post File Maintenance 2. highlight the client and click on Entries 3. highlight…

11484

Error Whilst Processing FPS: String was not recognized as a valid DateTime

There is a date missing in an employee(s) record. You will need to check in the General tab of the employee records that all starters…

11958

Posting Journal File

Note: if you have not configured an Accounts Link yet, you cannot use this screen. Use the Configure Accounts Link screen to create a file…

11713

Processing an annual payroll scheme

There now two options for processing a payroll annually, company level (ie ALL employee paid annually) or employee level (ie. just that employee is paid…

11684

Declaration of Compliance – Auto Enrolment Requirements

The declaration of compliance is the legal requirement to submit information to the pension regulator about how you've complied with your employer duties. If you…

11599

Backing up and restoring data

IRIS Bureau Payroll / Payroll Business will automatically create a backup whenever you finalise a pay period. The automatic backup will contain the pre finalised…

11929

What to do if you have no NI number for new starter

The lack of an NI number on an employee record will not prevent you from sending an FPS. If you do have a new starter…

11996

Error Number 429: ActiveX component can’t create object

These errors are caused when the software components required for payroll are incorrectly registered or missing from the payroll installation. Please contact our support team…

11694

Networked workstations no longer linked

The reason for this is possibly down to the data paths no longer pointing to the same location. This could have been caused by updating…