Knowledge Base Articles

11824

Error 429: ActiveX component cannot create object

The error indicates that one or more of the components of your software aren't operating correctly. In most cases this is corrected by reinstalling /…

11983

Can I change the start and end date of my accounts year?

You are able to change the end date of your current accounts year, in order for the new start date to take place at the…

11916

Starter and leaver in the same pay period – FPS question

If an employee is a starter AND a leaver in the same pay period the LEAVER status takes priority on the FPS report. This is…

12125

No P60’s produced for leavers

This is correct. Only active employees at the end of the tax year will get a P60. For any leavers during the tax year the…

12132

Error 3051 starting the software

The user may not have full permissions to that file or the location of that file, or the file itself may be marked as read-only.…

12054

AE Config Tool – Step 10 – Declaration of Compliance (register) for The Pensions Regulator

The declaration of compliance is the legal requirement to submit information to the pension regulator about how you've complied with your employer duties. If you…

ias-12745

How to show a Partnership tax return has estimated or provisional amounts?

To solve the above please do the following in Business Tax: Go to the Data Entry folders along the left hand side of the screenTrading…

11928

How to show forename on payslips

You can set this option from "Utilities" > "Options" > "Reports" > "Forename on Payslips"

11669

FPS rejected – Pay date doesn’t fall within expected range

First make sure you haven't made a mistake when selecting the pay date for the pay period. If you are happy that you have selected…

11994

How to access the demonstration company.

The software has a demo company set up, populated with employee details, you can use to process dummy payroll runs to help you get better…

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