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Error 3051 starting the software

Article ID
12132
Article Name
Error 3051 starting the software
Created Date
6th April 2018
Product
IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie
Problem

When trying to start the software user gets the error:

Error in security function unlock database 3051 the microsoft jet database engine cannot open the file it is already opened exclusivly by another user or you need permission to view its data

Resolution

The user may not have full permissions to that file or the location of that file, or the file itself may be marked as read-only.

In Windows Explorer, right-click on the file, select Properties and make sure there is no tick in the read-only box.  If that is ok then your IT support will need to check the user’s permissions to that location/file.

Payroll users need full read /write permission to the installation folder and the data location (if different) and their subfolders.

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