Knowledge Base Articles

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Knowledge Base

3030 articles

ias-12711

How to clear a draft bill

From the Client Billing Decision's screen;- 1) Select the client 2) Yes (to open the draft bill) 3) Click 'Action' at the bottom 4) Remove…

ias-12709

VS Shell installation has failed with exit code 1638

Check if you have Microsoft Visual C++ 2015 installed, if you do, install Microsoft Visual C++ 2017 (x86) and (x64), restart the PC and then…

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Error 9999 in Accounts Production

Please find the resoution below for the above errors 1. In order to correct your accounts for Companies House submission,, simply go to Client/View/Related Tab,…

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Is it possible to add a nominal code to the chart of accounts?

It is not possible to add new nominal account codes to any of the IRIS charts of accounts If there is no specific code for…

12165

Error Sending RTI Submissions: 501 Not Found

The issue is likely your computers security setup. The following addresses should be whitelisted/excluded from AV software, firewalls, etc.  https://transaction-engine.tax.service.gov.uk Specifically, in IRIS software we communicate…

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How do I can view a list of bank names for each client?

1. Go to the IRIS suite menu and click File on the top toolbar 2. System Maintenance 3. System 4. Browse bank accounts

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Business Tax- Invalid Data Entry: ‘TaxReference’ element is invalid, 3001 4082 4065

This is normally linked to the Group and Consortium section - please do the following in Business Tax: 1.Go to Data Entry in the top…

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Pre Printed P45 report retired

This report has been retired as, since the introduction of RTI, HMRC have deemed this redundant and have stopped producing the stationary. Payroll users should…

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Lloyds Bank Commercial Banking BACS Format

We’ve agreed with Lloyds bank for our mutual customers to use the  RTI BACS format from payroll. Lloyds bank has developed an automatic mapping system…

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The program can’s start because mfc140.dll is missing from your computer.

You should install the C++ 2015 redistributable on the target system. It is recommended you install C++ 2017 available here. Make sure to also install…