Knowledge Base Articles

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Knowledge Base

3027 articles

11177

Correcting errors RTI – I’ve submitted the wrong values on my EPS

The EPS sends the company running year to date totals on each submission. It does not send individual monthly amounts, therefore, to make corrections, you…

ias-12482

Exception report: Class 1

This message is a warning, therefore can be ignored if you are happy with the amount showing in the tax computation or To make changes…

12146

AE Assessment without a pension fund: Payroll Business & Bureau Payroll

No employees meet the criteria for auto enrolment At your staging date: • You don't have a pension scheme in place with a pension provider•…

12145

AE Assessment without a pension fund: Earnie

No employees meet the criteria for auto enrolment At your staging date: You don't have a pension scheme in place with a pension providerYou will…

12144

HMRC Service: PAYE Online for employers

Most new employers get a login when they register as an employer online. If you don’t have a login because you registered in a different way you’ll…

ias-12479

Internal Exception Occurred: Error Code: 508

Due to recent CS01 changes please update to 17.2. The download can be located in the IRIS Accountancy Suite section of the website.

11720

Returning to last years payroll data

Every time you perform "Year End" > "Clear Totals" PAYE-Master creates a copy of year-end data separately to the normal backup process.  To return to…

ias-12476

How to change fee reference sequence

To change the sequence ofthe references number you fees documents are posted in you will need to be logged into Iris as Master and follow…

ias-12477

How to block time/fees from being posted to a specific client.

To access the fees posting conditions: - Enter either the Time or Fees Ledger - Click File - Clients -Highlight the specific client and click…

11866

DBISAM Engine error 9127

Caused by database corruption, usually seen when the data is kept on a shared drive and one of the PC’s crash or it doesn’t shut down…