Knowledge Base Articles

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Knowledge Base

3023 articles

11743

Do I have to contribute to my workers’ pension?

As an employer you must contribute to the pension of your Eligible Jobholders and any Non-eligible Jobholders who opt in. What are the minimum contributions?…

11687

Error 3024 – Couldn’t find file E32-SYS.MDB

The file E32-SYS.MDB is missing for the payroll program file. First, make sure the file is present. Right click on your payroll shortcut and select…

ias-12468

Datamine for Gross Income on Land and Property

The three fields mentioned below will be available to datamine within the 17.2 update of Iris Accountancy Suite. This is currently scheduled for July 2017.…

11335

You cannot install this product to the folder selected.

 The file "Intex.drv" in the installation folder is causing this error. Open the installation folder (Right click on the payroll shortcut and click "Properties" to…

ias-12467

Timesheet Time postings tab not showing in PM

The timesheet time posting tab is only available if users are using 'Grid timesheet screens'. Please see the steps below on how to make this…

ias-12460

How to change Job Assignee in bulk

Open Practice Management | Launch | Job PlanningSelect the service in the top left corner then click on findHighlight the clients you wish to change…

ias-12462

How to get payment on account information in data mining

Please follow these steps to get payment on account in data mining: 1. Open Practice Management 2. Select Launch | Data Mining 3. Select File…

ias-12459

How to change Client Partner or Client Manager in bulk

Please follow these steps to change Client Manager or Client Partner in bulk: 1. Open Practice Management 2. Select Launch | Data Mining 3. Click…

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How do I turn off HMRC Data Retrieval

To turn off this function please do the following in Personal Tax; - Setup - Retrieve HMRC Data Practice Options - Untick all the boxes…

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How to change Job Partner or Job Manager in bulk

Please follow these steps to change Job Manager or Job Partner in bulk: 1. Open Practice Management 2. Select Launch | Job Planning 3. Select…