Knowledge Base Articles

Can I assign a nominal code to Apprenticeship Levy for posting on journal file?

Unfortunately, this isn't possible. The reason for this is that the App Levy is calculated using Pay Bill Year To Date figures, not figures calculated in…

No Clients appearing on the Client Browser after upgrading to 17.1

To resolve this problem you will need to download and install .NET 4.6 which can be downloaded from here You may need to reboot the…

iwinaprd.exe has encountered an error and needs to close

We are currently investigating the root cause of this problem and expect any resolution to be provided in the Service Pack which is scheduled for…

How do I Setup IRIS in a Network Environment

Share the IRIS folder • Open My Computer • Go to the IRIS folder • Right click on the IRIS folder and choose Properties •…

How to Activate Your PTPAP Licence.

Why is the PSC information missing on the Confirmation Statement?

With effect from 26th June 2017, Companies House have updated the company forms. The CS01 form will no longer provide information regarding the persons of…

PSC missing on the CS01 when appointed on the same day as incorporation

This issue may occur for Companies Incorporated prior to 30th June 2016 and have no previous Annual Return. The current workarounds are as below: Users…

Can I make a copy of company data?

We can perform a company copy from the admin mode of the software. Login to the admin mode using the name: SYSTEM and your admin…

Recording Note/Memos for employees

Employee Details Notes The Employee Details screen is opened from the Selection Side Bar by double-clicking the employee's name. Click on the Notes tab Use…

You have not been invited to submit this submission type

Unfortunately, the HMRC are not expecting RTI submissions for this PAYE scheme. Maybe the scheme hasn't been activated for online services or perhaps the HMRC…