Knowledge Base Articles

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Knowledge Base

3030 articles

ias-12394

What type of iXBRL accounts can I electronically file to Companies House?

The following iXBRL accounts are available to electronically file to Companies House: • Full accounts – small, unaudited full accounts • Small or large audited…

ias-12396

Where do I post a Fair Value adjustment for FRS102?

Although previous versions of IRIS allowed fair value adjustments to be recognised in the profit and loss account simply by using an existing account within…

ias-12390

How Do I update My IRIS Software?

The IRIS Help Centre contains comprehensive information for Downloading and Updating IRIS. How to Download an IRIS Update How to Update the Iris Accountancy Suite…

12110

Can I run my software over a terminal server setup?

Please refer to the System Requirements for each product: IRIS PAYE-MasterIRIS GP PayrollIRIS GP AccountsIRIS Payroll BusinessIRIS Bureau PayrollIRIS HR SoftwareIRIS P11DEarnieEarnie IQ Additional Note:…

ias-12388

Why am I unable to submit CS01 form without Shareholders Forename or Initials?

This issue has been fixed on IRIS version 17.1 which is available to download from our website. The current workaround is to change the Shareholders…

ias-12384

Error 1402.Could not open key: Installing IRIS Workstation

This is not a specific IRIS problem but relates to an issue with registry security settings. In order to restore security settings to a known…

kba-03561

Error 3043 disk or network error

This is not a PTP software issue but a local environmental one. The following info may help in resolve this: Could be a problem with…

ias-12381

Installation Error 3 Configuration Process : Failed to load expected config file

If you go to this location, as indicated in the error message the file does not exist It appears the previous install resulted in residual…

11834

Unable to publish communications – You need to install the latest version before using this feature

If you check for a newer version of the software and one is available, you should update as soon as is possible. Otherwise, if you…

2216

Error while parsing entity name, line 1, position….

Check the data path and make sure there is no '&' in it.