Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3030 articles

ias-12322

How do I fill in my Reconciliation of Equity?

Reconciliation of Equity - produces a comparison at the start and end of the comparative UK GAAP and FRS years. The ‘Year End’ comparison is…

ias-12324

One Client Crashing when Generating Forms

This is a known issue which has been fixed in the October 2016 release. In the meantime users can follow the steps below to resolve…

12084

Creating Deparments

Creating a Department To add a Department: • Click on the Company tab and then the Departments button. • Click Add New • Type the…

ias-12325

The numbers in the boxes on the CT600 are either incorrect or showing a letter

IRIS has found an issue in the tool used to generate the CT 600 report. This issue has been resolved in IRIS 17.3.1

ias-12319

I have Share Allocation Errors, what can I do?

Please refer to our help guide, available here for some advice. Share This Page

ias-12320

Why do I have a warning report within my iXBRL accounts?

A warning report can be ignored, this will not cause any submission to fail. From version 16.2.2, IRIS will do all the mandatory tagging issued…

ias-12317

Unhandled Exception When Selecting Submit CH-EFile

To resolve this problem you will need to download and run the following on the SQL Server; Please ensure all users are out of IRIS…

kba-03532

PTP CT – Error Code -2146232576 Message: Automation error

To help resolve the reported error please follow the information below. 1. Select the 'Windows' Key and the 'R' Key2. Type 'Control Panel' then click…

12078

The item,IRIS.SME FINANCIALS WIN.FINAPP.EXE, that this shortcut refers to has been changed or moved …

Set full permissions on the following folders: C:\Users\*USER*\Documents\IRIS Software LtdC:\Program Files (x86)\IRIS Software Ltd\BookkeepingC:\ProgramData\IRIS Software Ltd Then uninstall the software and reinstall it as the…

11805

End of Support for Windows XP

In April 2014 Microsoft officially ended their support of Windows XP. Since this time IRIS have continued to test on this operating system to ensure…