Knowledge Base Articles

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3030 articles

ias-12230

How do I adopt FRS 102 Section 1A Small Entities?

When creating a post file, select Posting | New | set the ‘Accounting Standard’ as FRS 102 and use the sub dropdown box to select…

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Error Number: 11 Description: Division by zero

This error occurs when Earnie IQ is trying to calculate AE pension contributions for an employee that is receiving zero net pay. Set the pension…

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How do I adopt the micro entities FRS 105 regime within Accounts Production?

The FRS 105 regime has now been included within Accounts Production since April 2016. When creating a post file, select Posting | New | set…

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Work Period Required when setting up automatic enrolment

We need to set up the work period calendar for the pay frequencies used for this company. Go to "Company" > "Payroll Calendar" You will…

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The signature of this program is corrupt or invalid

Following the methods outlined below may help to resolve the issue Method 1: "Run Anyway". Press the Windows key and in box type Downloads Press…

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How to move the location of live PAYE-Master data files

Moving PAYE-Master Data - Multi Company Bureau Licence • Start PAYE-Master but DO NOT OPEN any company data.  • Go to "Utilities"> "Move Data File".  • Select the…

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Internet Filing Validation Error

This is not an issue within the IRIS Software but is an issue with the HMRC Servers. You will need to do the following:- Go…

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Error Number = 0 – Producing the Journal file

This error is usually related to some incorrect job card information being processed against an employee. The employee in question is identified by the code,…

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Unknown File Type when trying to open Guides in Payroll Business

The support guides provided are in the format .PDF. If you are seeing this message when you try and open one of the guides it…

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Your default web browser could not be detected

This Windows setting needs to be refreshed. Go to "Control Panel" > "Default Programs" From the options click on "Set program access and computer defaults"…