Knowledge Base Articles

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Knowledge Base

2921 articles

ias-11660

Installation Error - 14 - No Backup Available

For instructions on restoring a database please refer to KB IAS-7171 The IRIS Support team will need to investigate this…

ias-11661

Installation Error - 15 - Database Integrity Check

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11659

Installation Error - 13 - Failed to Restore Database

For instructions on restoring a database please refer to KB IAS-7171 The IRIS Support team will need to investigate this…

ias-11657

Installation Error - 11 - Data Bridging

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11658

Installation Error - 12 - Lock Failure

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11651

Installation Error - 6 - Creating Database

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11652

Installation Error - 7 - SQL Database Update Failure

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11647

Installation Error - 1 The Installation has aborted

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11646

Application Failed to Initialize properly (0xc0000005).

This error usually occurs due to a conflict with your anti virus program. Set exclusions within your Anti Virus program…

ias-11642

How do I set up Roles and Permissions within IRIS OpenAudit?

To edit Roles and Permissions users are required to select, 1. Dashboard | Roles and Permissions 2. Click on the…