Knowledge Base Articles

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Knowledge Base

3030 articles

kba-03230

PCSR – Can the logo on pdf documents be changed to the company logo

Yes, provided it is a .gif file, 1035 Wide x 279 High.  Go to File > Presenter Details > Logo on Forms tab Browse to…

11537

Unknown File Type when trying to open Guides in Earnie Payroll

The support guides provided are in the format .PDF. If you are seeing this message when you try and open one of the guides it…

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Unknown File Type when trying to open Guides in Bureau Payroll

The support guides provided are in the format .PDF. If you are seeing this message when you try and open one of the guides it…

11540

Wrong guides in the software

All of the support guides are now stored on our website as part of our online document library. The problem is likely your web browser has…

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Unknown File Type when trying to open Guides in PAYE-Master

The support guides provided are in the format .PDF. If you are seeing this message when you try and open one of the guides it…

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Unknown File Type when trying to open Guides in Earnie

The support guides provided are in the format .PDF. If you are seeing this message when you try and open one of the guides it…

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Using OpenPayslips with Bureau Payroll

For OpenPayslips set up and useage instruction refer to the guide here: Bureau Payroll OpenPayslips Guide

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How do I remove the cross from box 146 in the CT600, without putting it in 147

To remove the cross in box 146, without ticking 147 you will need to go to: Data Entry | Overpayments and Repayment Claims | Repayment…

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This App Cannot Run On This PC

This error occurs because the download is not the correct size. It is advised that the file is deleted and then downloaded again. It is…

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Earnie IQ installation Guide

For assistance installing Earnie IQ refer to the following guide: Click Here