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Unknown File Type when trying to open Guides in Earnie Payroll

Article ID

11537

Article Name

Unknown File Type when trying to open Guides in Earnie Payroll

Created Date

13th February 2014

Product

Earnie

Problem

When I click on any of the guide options in the program I get the following message:

(The file name will be different for different guide options)

Resolution

The support guides provided are in the format .PDF. If you are seeing this message when you try and open one of the guides it means your PC doesn’t have and program capable of opening PDF files.

You will need to install a PDF reader program. There are many options available for free, the most common being Adobe Reader which is available here:

Adode Website.

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