Knowledge Base Articles

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3027 articles

ias-10828

When running a report the Report Destination always defaults to Printer

This error is likely to be caused by a permissions error. Please check and ensure the EVERYONE group has Full Control on the IRIS folder.…

ias-10827

[DBNETLIB][ConnectionOpen (SECDoClientHandshake ())). SSL Security Error

This is caused because the Force Protocol Encryption option is selected within the SQL Server Client Network Utility Following the steps below may help to…

ias-10821

Business Tax- Partnership ‘Cannot be negative’ – Drawings. Box 3.115 should equal the sum of 3.111+3.112+3.113-3.114

It may also show as a warning: Value on the following boxes of trading and professional income section of Partnership cannot be negative. Drawings IRIS…

ias-10826

Changes made in Accounts Production have not been reflected on the Tax Return.

Open Business Tax | Trades | Partnerships | Overwrite/ Leave Alone | Set to Yes Overwrite WARNING: This is generally set to Yes Overwrite by…

ias-10824

Personal/Business/Trust Tax- Error 3001 5017 failed to match tax reference

1.Make sure you are on the latest IRIS version - Help and About and 'Check for downloads' - once updated then regenerate. 2. Go to…

ias-10823

How to enter property investment income

Users are required to: Manually enter the investment income through business tax by competing the following: - Edit | Posting | Property Income and/or Property…

ias-10817

How to print a list of all clients relating to ERS 16 (Prev known as Form 42)

Users are required to carry out the following steps: 1. Select Administration | Client History | Options tab 2. Enter the date range to be…

ias-10814

Row Cannot be located for updating

There are a number of reasons why this error occurs You are using SQL Server Express and have reached the maximum 1GB RAM limit for…

ias-10813

Slow SQL Connection or Network in Windows 7

To disable LLMNR you will need to Modify the Group Policy on the machine. The following steps describe how to disable LLMNR Go to Search,…

ias-10810

Why both payments on accounts are the same when there should be a 1p difference?

It has been confirmed by our business analyst that it is incorrect to make one payment on account higher than the other. This is further…