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Return being rejected with Error 5017

Article ID
ias-10824
Article Name
Return being rejected with Error 5017
Created Date
4th February 2013
Product
IRIS Personal Tax
Problem
When transmitting self-assessment tax returns online clients are receiving an Error 5017. Error 5017; Failed to match to match tax reference Or Error 5017; Known facts check failed to match tax return UTR number
Resolution
This error indicates that the HMRC hold different personal details for this client, for example the address or national insurance number etc. We advise that you contact the HMRC to discuss this matter further.

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