Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2924 articles

ias-8148

IRIS AutoMail

Microsoft Office Live Add-In will cause run time errors in AutoMail.

The above Word Add-In is known to affect AutoMail. Follow the steps below to disable the Add-in and correct the…

ias-8098

IRIS Business Tax

Error 9202 - Cannot file an amendment after allowable due date

Users will be required to submit the return by post as it is ourtside the window for filing online

ias-8087

IRIS Accounts Production

Does IRIS have a specific format for Rental, Lettings, Investment Property Acc?

Currently IRIS does not have a specific format to produce Property, Rentals, Lettings and Investment Property Accounts. There is a…

ias-8085

IRIS Accounts Production

Replacing a Profit and loss account with Income expenditure account

If a Profit and Loss Account is to be Replaced with a Income and Expenditure Account the following aliases will…

ias-8076

IRIS Charity Formats

How do I post a Revaluation and Disposal of an Asset on a Charity?

Example: An asset held within the General (Un-Restricted) Fund has increased in value. In the following year the asset has…

ias-8031

IRIS Accounts Production

Changing an Annual Period into an Interim Period and vice versa

An Annual Period can NOT be changed to Interim. A new date needs to be created as 'Interim' and re-assigned…

ias-8016

IRIS Time and Fees

How do I post an unspecified write off and match it to selected postings?

Contents Post an unspecified Write off. Update the ledger. Match the unspecified write off to the time. Post an unspecified…

ias-7997

IRIS Practice Management

Statutory deadline is left blank for Accounts Production job for sole traders

There is no statutory deadline for trades (sole trader or partnership) from a legislative point of view which is why…

ias-7960

MSSQLServer Service Failed To Start - Service Did Not Start In A Timely Fashion

Following the steps below may help to resolve the issue. Manually start the SQL Server Service. Please refer to KB…

ias-7956

How Do I Manually Start The SQL Services?

It has been identified that in a small number of cases the SQL Services do not start automatically and it…