Knowledge Base Articles

ias-9965

IXBRL Accounts Not being attached in Business Tax

Users are advised that this could be due to the fact that there is a hyphen in their name(s) and they would need to: 1…

kba-02835

PTP Tax Platform – Tax return is locked after a system crash

Temporarily logging every user out of PTP Tax Platform and CT Platform will reset the locks. Alternatively: 1. Go to the Spanner icon 2. Select…

kba-02830

PTP TE – Can nil P11D(b)s be sent online?

Nil P11D(b)s can be sent online, please do the following: 1) Click on FBI -File By Internet 2) Click on Prepare FBI Files 3) Please tick…

kba-02833

PTP Tax Expense – 5016 rejection regarding title

This is often to do with the missing title of the employee/s from the Title box. Users are required to ensure there is an entry…

ias-9936

How do I disclose Joint Ventures and Associate Companies in my accounts?

To generate the required disclosure for Joint Ventures and Associated Companies, the relevant data screen will need to be completed. For Joint Ventures please follow…

ias-9938

How do I tag an amended account or group description for iXBRL?

If users wish to tag an item with amended account description, please follow steps below: 1) Generate the iXBRL report (Report | IXBRL) 2) Select…

ias-9873

OpeniXBRL – When I open an exported word document all my tags have been removed.

This is due to the word document being opened in a version earlier than Word 2007. A message is produced to warn users that Word…

ias-9860

Company Secretarial – Error ‘Unable to start email monitoring application’?

This error occurs where the E-File Scanner and Email Monitor attempt to open. As we no longer use the email monitor application settings, the settings…

ias-9861

OpeniXBRL- When submitting via HMRC gateway,Accounts are rejected – Error “33..”

Any iXBRL document which has been exported by OpeniXBRL are fully valid against the HMRC gateway. Four digit rejection error codes beginning '33' are those…

ias-9821

Where do i enter the Principal Activity of the Company?

Select: Edit| Data Screens| Report of the Directors| Principal Activity NOTE: By ticking the option to show text, the heading 'Principal activity' will appear within…

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