Knowledge Base Articles

ias-9873

OpeniXBRL – When I open an exported word document all my tags have been removed.

This is due to the word document being opened in a version earlier than Word 2007. A message is produced to warn users that Word…

ias-9860

Company Secretarial – Error ‘Unable to start email monitoring application’?

This error occurs where the E-File Scanner and Email Monitor attempt to open. As we no longer use the email monitor application settings, the settings…

ias-9861

OpeniXBRL- When submitting via HMRC gateway,Accounts are rejected – Error “33..”

Any iXBRL document which has been exported by OpeniXBRL are fully valid against the HMRC gateway. Four digit rejection error codes beginning '33' are those…

ias-9820

How to remove Auditors or Accountants name and address on flysheet?

Following the steps below may help to resolve the problem NOTE: The Alias FLY will need to be set to FLO. To set the Alias…

ias-9821

Where do i enter the Principal Activity of the Company?

Select: Edit| Data Screens| Report of the Directors| Principal Activity NOTE: By ticking the option to show text, the heading 'Principal activity' will appear within…

ias-9824

What is polling and how do I poll?

If a document has been electronically filed, the status of the submission is automatically tracked by the E-file Scanner by polling for responses from Companies…

ias-9815

Attaching Computations in the Electronic Tax Return

Users are advised to do the following:- Not to attach within the computation area any computation even if you have saved the Enhanced Computation and…

ias-9793

Business Tax- 3001 1611 No original return recorded

This error is caused when a corporation tax return is generated as amended in IRIS but the HMRC have removed/deleted the original return from their…

ias-9762

How to tag Pension costs and other post-retirement benefits Accounting policy?

To tag the Pension costs and other post-retirement benefits accounting policy, please follow the instructions below: Select: 1. Edit | Data screens 2. Under UK,…

ias-9763

What is the difference between an Exception and a Warning report ?

Users are able to drill down from any warnings/exception reports to quickly address any potential errors. You can also drill down from the entries within…

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