Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3023 articles

ias-5407

Which Operating Systems Does IRIS Support?

Please refer to our system requirements for full details of supported operating systems IRIS System Requirements IMPORTANT : IRIS are unable to provide technical support…

ias-5410

IRIS Not Loading or Loading Delayed When Norton Anti-Virus Installed

Following the steps below may resolve the issue with the Anti Virus configuration. NOTE: The steps below may be differ to those required for your…

ias-5367

IRIS Practice Suite Minimum Hardware Requirements – Standalone Environment

Information about the hardware requirements can be found on our website Please click here to view the IRIS system requirements. Share This Page

ias-5354

IRIS Modules Not Loading or Loading Delayed When Kaspersky Anti Virus Installed

Following the steps below may resolve the issue with the Kaspersky configuration. NOTE: The steps below may apply to a different version of Kaspersky software,…

ias-5290

System.Net.WebException – Unable To Connect To The Remote Server

This is usually caused by a firewall blocking the connection. Simply turn off the Windows firewall (or other software firewall) or setup exclusions for the…

ias-5244

06/04/07 and 05/04/08 appear in boxes 3.4 and 3.5 of the return

The guidance in the Self Assessment Partnership Tax Return Guide page 7 states that if no accounts end in 2007-08 users are required to: 1.…

ias-5152

Unable to load SQL Server OLEDB Provider Resource DLL

Following the steps below may help to resolve the issue. Open My Computer Double Click C: (Local Disk) Double Click Program Files Double Click >Common…

ias-5142

Client Billing Analysis report and the Billed figure

This knowledge base article will explain the purpose of the billing analysis report and provide the reasons why the billed figure on the billing analysis…

ias-5137

Personal Tax- How to enter mixed asset use in Capital assets?

1. Log on to IRIS Personal Tax, select the client and choose 2008 2. From the Edit menu select Capital Assets 3. Click the Assets…

ias-5138

Personal Tax- How to claim relief on the disposal of an asset within capital assets?

1. Log on to IRIS Personal Tax and select the client and period 2. From the Edit menu select Capital Assets 3. Highlight the asset…