Knowledge Base Articles

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3023 articles

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Management Expenses

Management expenses can be utilised against the total profits of the company: - These expenses are to be entered into box 24 of the CT600…

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Schedule D Case I Losses

Sch. DI losses arising in the current period can be utilised against total profits of the period: - These losses are to be entered in…

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Schedule D Case III Deficits (Loan relationships)

DIII losses may be used against any other income in that same period: - This loss is to be entered in Box 28 of the…

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Validation error in Loss to carry back SA103

This message indicates that a loss to carry back has been entered when there is a profit in the year. This can be amended as…

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IRIS Core Emulation Failed

This message is telling us an error has occured but does not give us the full details. Click on Yes to obtain the full error…

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Slow Printing on various Reports

Following the steps below may help to resolve the issue. Download and install the latest printer driver for the printer being used Change the DPI…

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IRIS Is Running Slowly, is there anything I can do?

NOTE : Following the steps below may resolve the performance issues experienced when using IRIS Check your Hardware specifications are up to the IRIS recommended…

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Cannot Access DATA Directory

Following the steps below may help to resolve the issue. IMPORTANT: It is recommended that this procedure is carried out by an IT Support Representative…

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Report Processor Error – The Data Area Passed To A System Call Is Too Small

Following the steps below may resolve the issue with printing. Click Start Click Control Panel Click Printers and Faxes Right-Click on the printer Choose Properties…

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Can IRIS Run On A Wireless Network?

Due to the nature of the IRIS program and the way it accesses the database, current wireless technology that are available have difficulties coping with…