Knowledge Base Articles

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3023 articles

personal-tax-vat-filer-hmrc-login-screen-not-showing-missing

Personal Tax/VAT Filer- HMRC login screen not showing/missing OR You cannot access the service from this page

To use the clients HMRC data retrieval in PT or get data for a company for the VAT filer you first have to to be…

iris-live-support-and-issues

IRIS LIVE (IRIS Financials) support and issues

IRIS LIVE is part of IRIS Financials within the Education sector Please do contact their support desk on: 0344 815 5555 They do not yet…

personal-tax-3001-6449-amount-in-box-fse79-exceeds-fse77-minus-fse78

Personal Tax- 3001 6449 Amount in box (FSE79) exceeds (FSE77) minus (FSE78)

What 'FSE' means = Full Self Employment 3001 6449: please check what you entered in Self Employment for loss carry back- you have a incorrect…

business-tax-group-and-consortium-function-crashing

Business Tax- Group and Consortium function crashing

First run this fix to ensure the loss values are picked up correctly: https://www.iris.co.uk/support/knowledgebase/kb/business-tax-group-consortium-this-client-cannot-claim-any-amount-under-group-relief-provisions/ and then access the Group/consort tool again. Incorrect loss entries can…

personal-tax-uk-property-sa108-tax-on-gains-box-9-already-charged-3001-8392-cgt10-present-cgt9-present

Personal Tax- UK property SA108 tax on gains Box 9 already charged. 3001 8392 CGT10 present CGT9 present

1.Dividends and Capitals assets- check Assets and OCG for any asset disposals in the affected year- open the disposal and check if there is a…

personal-tax-vat-filer-you-have-chosen-to-stop-the-hmrc-data-collection

Personal Tax/VAT Filer- You have chosen to stop the HMRC data collection

The PT HMRC data retrieval and VAT Filer needs your Agent or ASA Credentials recognised by them to allow the clients data to show in…

personal-tax-brokers-schedule-triggers-acquisition-date-16-03-1998

Personal Tax- Asset disposal has acquisition date 16/03/1998? (Broker’s Schedule)

The gain has an acquired date of '16/3/98' on the Capital Gains computation. This has been raised to the IRIS Development team and confirmed this…

business-tax-line-1-of-the-address-contains-more-than-28-characters

Business Tax- Line 1 of the address contains more than 28 characters

Client | View | Address - check if it was correct in here (not over 28 characters) – Line 1 cannot be too long or…

kba-03825

PCSR – 9999 Rejection for AA02 form

The functionality to efile the AA02 form was introduced in the Winter 2021 release.  The mechanism which was used to achieve this is no longer…

business-tax-partnership-llp-with-multiple-trades-how

Business Tax- Partnership/LLP with Multiple Trades, How?

This is a HMRC restriction. Multiple trades are not considered for LLP/Partnership returns. As a workaround please do the following to resolve your issue: -…