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business-tax-problems-with-the-summary-screen-for-a-ltd-company-client

Business Tax – Problems with the summary screen for a Ltd company client.

This is a confirmed DEFECT in Version 21.1.652. This issue has been fixed, please click on the link below to download the HOTFIX: - https://7ec3d51388595f4879a0-4ac2358c68551a8776c78ff503d2d1bf.ssl.cf3.rackcdn.com/IRIS_Hotfix210101.exe…

1 minute length
Posted: 14th April 2021
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frs-105-balance-sheet-and-trading-profit-and-loss-headings-are-not-bold-or-underlined-when-selected-in-report-options

FRS 105- Balance sheet and Trading profit and Loss headings are not bold or underlined when selected in report options

This issue has been raised with the Development Team and we can confirm this is a defect within the software. This should be resolved in…

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Posted: 12th April 2021
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12244

Error 3265: Item not found in collection. Error using last years data in Earnie v1.31.141

After installing 1.36.141 and processing year end restart to move into 2021/22, user may encounter issues attempting to use Last Year’s Data 2020/21 When trying…

2 minutes length
Posted: 9th April 2021
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iris-spring-2021-updating-timesheet-postings-on-the-go

IRIS Spring 2021- Updating Timesheet Postings on the go

In order to activate this function you will need to sign into the IRIS Accountancy Suite as the MASTER User | Open IRIS Time |…

1 minute length
Posted: 6th April 2021
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kba-03782

PTP TP/CT – System clock message when opening the software

Please try again to open the software as this message may appear intermittently and not occur again. If the error persists, for example, if the…

1 minute length
Posted: 1st April 2021
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12245

GP Payroll Error: 5; Invalid argument or procedure call when calculating payroll or changing employee pension details in 2021/22

To correct this error please download the following file: SystemPensionBands.dat Once you have download the file, copy it into your GP Payroll installtion folder, this…

1 minute length
Posted: 24th March 2021
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iris-docs-red-diamond-error-when-publishing-to-openspace

IRIS Docs – Red Diamond Error when Publishing to OpenSpace

We have identified a defect in IRIS Docs version 6.17.53.0. This appears to be an occasional error and does not occur each time when publishing…

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Posted: 22nd March 2021
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ias-6532-report-processor-error

IAS-6532 – Report Processor Errors

Report Processor Error Report processor errors are often generic and a result of environmental issues rather than IAS software issues. Below are our suggested troubleshooting…

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Posted: 18th March 2021
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kba-03777

PTP TR – What is excluded income

Excluded income, also known as disregarded income, may appear on the tax calculation summary for a non resident client i.e. with a cross in box 1…

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Posted: 17th March 2021
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ias-12346

OS-12346 – Unsupported extensions in IRIS OpenSpace

Below is a list of unsupported extensions in IRIS OpenSpace, upload attempts of files with these extensions will fail. ".PS1", ".PS1XML", ".PS2", ".PS2XML", ".PSC1", ".PSC2",".BAT",…

1 minute length
Posted: 17th March 2021
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