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Sage & Quickbooks backups not uploading to OpenSpace getting unexpected error

Article ID
ias-12346
Article Name
Sage & Quickbooks backups not uploading to OpenSpace getting unexpected error
Created Date
31st October 2016
Product
IRIS OpenSpace
Problem
We have only seen this unexpected error with Sage & Quickbooks backups, we don’t have this issue with any other file types such as PDF and Word document files.
Resolution
Sometimes you can resolve by doing the following: Right click on the backup file, properties, security, edit, add everyone, full control, apply, retry upload. Although this doesn’t always work so if you get the same error after trying this, we would advise to use a different method like dropbox or google drive for this backups. https://www.dropbox.com/ https://www.google.com/drive/

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