Knowledge Base Articles

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3034 articles

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Error code 1001

Solution In order to fix error code 1001, you need to clear down the‘RESUME’ status of the tax return.  To do this, you go into…

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Backing up your IRIS Keytime data

Backing up your Keytime data updated for Accountants Suite 2020. Last updated: 8th June 2020 Why should backups be made? It is vital to have…

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Error 502 – Submission to Companies House

With regards to the error 502 when filing the abbreviatedaccounts to Companies House: If you get the error message 502 – fatal: Authorisation Failure when filing to…

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Changing PDF Save Location

To change the PDF save location go to the following menu options: File-> Print -> Options->”Tick” Select Location on generating PDF->Browse and select location

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IAS-11976: How to Configure the Backup Database – IRIS Scheduled Task

Open Task Scheduler - Navigate to Control Panel | System and Security | Administrative Tools | Task Scheduler | Right click the job (Backup Database…

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Confirmation Statement dates report incorrect heading/data

When running the confirmation statement dates report, the date range fields will filter on the column "Last Confirmation Statement Logged" The heading "confirmation statements due…

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PTP TR – Gains with Business Asset Disposal Relief are showing in the Other section

This is as per the HMRC guidance notes on page CGN4 https://www.gov.uk/government/publications/self-assessment-capital-gains-summary-sa108 which states that any details of gains or losses on disposals for which Business Asset…

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Statements for Pension Accounts

Pension Accounts prepared on or after 1st October 2020 must include an implementation Statement. This has been raised as an enhancement to the Accounts Production…

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IAS – 11884 : How do I send in my IRIS Accountancy Suite installer log files after an update or installation failure?

Right Click on your IRIS Accountancy Suite Menu icon/shortcut and select "Properties". On the Shortcut Tab. Click on the button "Find Target" or "Open file…

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How do I set up a student loan?

Contents Employee DetailsStarting a student loan deductionStudent loan plan typeHow student loan repayments are calculatedStopping a student loanRefunding a student loanPostgraduate Student LoansHow Postgraduate Student…