Knowledge Base Articles

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Error 502 – Submission to Companies House

With regards to the error 502 when filing the abbreviatedaccounts to Companies House: If you get the error message 502 – fatal: Authorisation Failure when filing to…

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Changing PDF Save Location

To change the PDF save location go to the following menu options: File-> Print -> Options->”Tick” Select Location on generating PDF->Browse and select location

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IAS-11976: How to Configure the Backup Database – IRIS Scheduled Task

Open Task Scheduler - Navigate to Control Panel | System and Security | Administrative Tools | Task Scheduler | Right click the job (Backup Database…

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Confirmation Statement dates report incorrect heading/data

When running the confirmation statement dates report, the date range fields will filter on the column "Last Confirmation Statement Logged" The heading "confirmation statements due…

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PTP TR – Gains with Business Asset Disposal Relief are showing in the Other section

This is as per the HMRC guidance notes on page CGN4 https://www.gov.uk/government/publications/self-assessment-capital-gains-summary-sa108 which states that any details of gains or losses on disposals for which Business Asset…

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Statements for Pension Accounts

Pension Accounts prepared on or after 1st October 2020 must include an implementation Statement. This has been raised as an enhancement to the Accounts Production…

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IAS – 11884 : How do I send in my IRIS Accountancy Suite installer log files after an update or installation failure?

Right Click on your IRIS Accountancy Suite Menu icon/shortcut and select "Properties". On the Shortcut Tab. Click on the button "Find Target" or "Open file…

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How do I set up a student loan?

Contents Employee DetailsStarting a student loan deductionStudent loan plan typeHow student loan repayments are calculatedStopping a student loanRefunding a student loanPostgraduate Student LoansHow Postgraduate Student…

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PTP TR/AP – Import from AP onto Self Employment Pages is not populating the Liabilities section of the Balance Sheet

The workaround in the meantime is to complete this section manually. This was corrected in the Autumn 2022 service pack, version 22.3.136 or later.

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IAS-11561 “Unable to contact the webserver”

Unable to contact the webserver, please check your internet connection If you are receiving this message please try the following troubleshooting steps: Ensure your Date…

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