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Error 502 - Submission to Companies House

Article ID
kas-0002
Article Name
Error 502 - Submission to Companies House
Created Date
31st December 2020
Product
IRIS Keytime, IRIS Keytime Accounts Production
Problem
Error 502 Authorisation Failure when filing to Companies House
Resolution

With regards to the error 502 when filing the abbreviated
accounts to Companies House:


If you get the error message 502 – fatal: Authorisation Failure when filing to Companies House, it means that one of the following entries is incorrect or missing. Check all the details carefully and re-enter them where possible. Delete any spaces appearing at the end of an entry.

Company type – make sure the correct type is selected:

EW – England and Wales company
SC – Scottish company
NI – Northern Ireland company
R – Northern Ireland company registered before the partition of Ireland in 1922
OC – other England and Wales company (only used for LLP cases in liquidation)
SO – other Scotland company (only used for LLP cases in liquidation)
NC – other Northern Ireland company (only used for LLP cases in liquidation).

Company registration number – if this is wrong, change it on the accounts.

Company Authentication Code – a six-character alphanumeric code which is specific to the company you’re filing. Please note this is case sensitive and is usually expected to be capital letters.

Email address – this needs to match the one you used to register for the Presenter Identifier and Presenter Authentication Code.

Presenter Identifier and Presenter Authentication Code – these are both provided by Companies House and aren’t the same details as you use to log in to their website.

If you don’t have these yet, fill in the application form (https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/405077/Electronic_Filing_Account_Applicationv1.2.pdf) and email it to Companies House. Please note that the Presenter Code is case sensitive and is usually expected to be capital letters.

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