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Error code 1001

Article ID

kas-0004

Article Name

Error code 1001

Created Date

2nd January 2021

Product

IRIS Keytime, IRIS Keytime Corporation Tax

Problem

Error code 1001

Resolution

Solution


In order to fix error code 1001, you need to clear down the
‘RESUME’ status of the tax return. 

To do this, you go into INTERNET FILING and select OPTIONS. 

Screenshot 2021 01 02 102103 1 | Error code 1001

In here, you will see a buttom marked
CLEAR RESUME. 

Screenshot 2021 01 02 102129 | Error code 1001

Press this button, and you will be able to submit the return as
expected.

Thank you for your feedback.

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