Knowledge Base Articles

11560

Employment Allowance in PAYE-Master

To activate employment allowance go to "Pay" > "Employment Allowance": Set the option for employment allowance here to "Yes". The values for amount remaining for…

11204

Error Printing: File not found

The .rdlc file that provides the report instructions is missing or damaged. We need to reinstall a fresh copy from the library: Go to "Reports"…

12238

IRIS Bureau Payroll – Installation Error 1311 – Source file not found

This error will occur when the install/uninstall information cannot be located on the system. Usually, this can be resolved by running this Microsoft utility: https://support.microsoft.com/en-ca/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed When…

12237

IRIS Payroll Business – Installation Error 1311 – Source file not found

This error will occur when the install/uninstall information cannot be located on the system. Usually, this can be resolved by running this Microsoft utility: https://support.microsoft.com/en-ca/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed When…

12241

How do I add a new workstation on IRIS Bureau Payroll?

To add an additional workstation on to a networked setup of IRIS Bureau Payroll, first, find where payroll is run from on an existing workstation.…

12240

No entitlement to SSP when recording sick period in employee diary in IRIS Bureau Payroll

There are various reasons this might occur: Payroll needs 8 weeks' previous gross pay to average and check the employee is entitled to receive SSP,…

11607

This submission cannot be accepted as it does not fall within the eligible filing period

Excluding errors with dates selected (i.e. end date on EPS selected is past the end of the tax year) this rejection is returned by HMRC…

8333

How do I add a new workstation on IRIS Payroll Business?

To add an additional workstation on to a networked setup of IRIS Payroll Business, first, find where payroll is run from on an existing workstation.…

how-to-set-openspace-up-to-receive-notifications-from-all-specific-clients

How to set OpenSpace up to receive notifications from all/specific clients

There are settings for individual user’s in OpenSpace to receive notifications from ‘ALL’ or certain clients. To check to make sure you should be receiving…

how-can-i-access-give-access-to-others-intrays-in-docs

How can I access/give access to other’s intray’s in DOCS?

Only the owner of the intray can give others access to theirs specifically. To do this, the user needs to log in to DOCS, click…

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