Knowledge Base Articles

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PTP TP/CT/TE – How to activate licences

There are two ways of activating licences. One way is within the PTP launcher, please do the following: - Click on the 'Tools' button -…

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PTP TR – How to reduce Payments on Account (POAs)

If the calculated POAs need to be reduced please do the following: 1. On page TC1 tick box 10 to indicate a claim to reduce…

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PTP TR – How to generate the calculation as a Scottish Taxpayer

Please do the following below within PTP Tax Platform:- Highlight the correct Tax Return - Click on the 'Calculation' button - Tick the box 'Tick…

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PTP TR – Extending the basic rate band

Within the tax calculation summary there is no specific statement detailing how much the basic rate band (BRB) has been extended by, but the allocation…

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NIL benefits summary for employment is appearing on the schedules of data

In 19.3.2 an option within setup | Tax return options is due to be implemented which will give the user the ability to include the…

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PTP TR – Interest and/or Dividends no longer showing on page TR3

Removing FBI status will unlock the return and refresh the values if necessary but we would recommend printing a copy of the HMRC receipt prior to this.…

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The tax charge on an Annual allowance charge is incorrectly calculated for a Scottish taxpayer in 2019

WorkaroundHMRC are informing users to manually add an amount for tax paid within AIL11 to reduce the pension charge to the expected amount.In IRIS Personal…

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7.5% non-repayable tax credits are not showing on the computation even though non-resident is ticked

Workaround from HMRC: send a paper return with the current liability showing in IRIS with a self-assessment reasonable excuse form not to file online. https://www.gov.uk/government/publications/self-assessment-reasonable-excuse-for-not-filing-return-online

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Error 94 – Invalid use of Null

You will need to run a utility from the Admin mode of the software. NOTE: Please ensure you have a back up of the company…

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IAS-86175 – iwinaprd.exe has stopped working when replacing with extract .BUP files in 19.3.0

This crashing when replacing .BUP extract files of clients is a known issue in IRIS 19.3.0 which is scheduled to be resolved in the 19.3.2…

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