Knowledge Base Articles

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3034 articles

11787

How to include narrative, note or messages on payslips

When you go to produce payslips and get the print preview up on your screen, the option for including a message is in the side…

11796

Can I include a NET bonus with an employees normal pay?

In the "Payroll Calculations" screen double click into "Extra Payments" On the "Extra Payments" window click the "NET bonus Wizard" button.  Type in how much…

11794

How to advance payroll (paying for more than one payroll period)

Normally this would only apply to a weekly payroll but periods can be advanced on any pay frequency in the same way. Occasionally you may wish to…

11801

Can I include a Net bonus with an employees normal pay?

In order to process on a net to gross basis you first need to set up a net to gross pay code at the company…

11797

How to include narrative, note or messages on payslips

In GP Payroll you can either include a single employee message OR a whole payroll message. For a single employee message Go to "Payroll Calculations" and click…

os-109

OS-109 : When adding a client in OpenSpace, a message appears about being in use by the practice or Email address not available

There was a problem creating the client. Please ensure email address is not already in use by the practice Email Address not available This means…

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IAS- Cannot Get ‘Logical Lock’ Fail Code 5 on ISOL0001.TTL

It has been identified that when trying to access IRIS the following error can occur :Cannot get logical Lock. Fail code 5 on ISOL0001.TTLNOTE :…

11221

How do I process a salary sacrifice deduction?

Salary sacrifice deductions are gross pay deductions that give the employee relief on tax and NI contributions. Commonly these are used for childcare voucher schemes,…

11616

Undoing Payroll

There are two methods for undoing payroll, undoing the current (unfinalised period) or undoing previous periods (already finalised). Undoing the current period. (Ie. you haven't…

10999

How do I process pay on a net to gross basis?

Set up a NET to GROSS payment type. Go to the Company tab | Payments & deductions | Configure Payments and Deductions: On the payment…