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Error 6591 the capital gains tax due amount entered in box [CAL5]

Article ID
ias-10062
Article Name
Error 6591 the capital gains tax due amount entered in box [CAL5]
Created Date
24th August 2011
Product
IRIS Personal Tax
Problem
The following error message has been produced when submitting the clients Tax Return online Error 6591 in hd:GovTalkMessage[1]/hd:Body[1]/MTR:IRenvelope[1]/MTR The Capital Gains Tax Due amount entered in box [CAL5] does not agree with the calculated value of +‚-£202.92. The difference is -+‚-£2.70. Please check.
Resolution
This message can occur if the tax credit on the clients dividend income has been overridden and is not 10%, this can also occur if the tax credit on dividend income is shown as zero. Users are required to contact HMRC who can provide details of an alternative section of the Tax Return where this income can be entered in order to file the Tax Return online. If the tax credit is exactly 10% then send an extract to support@iris.co.uk with a copy of the rejection error for further investigation.

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