Knowledge Base Articles

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Knowledge Base

3027 articles

11264

How do I publish payslips via IRIS OpenPayslips?

Once you have created and activated your OpenPayslips account you will need to make sure your login details are saved in your payroll program. Then,…

ias-12958

P11D not generating for benefits that has been rolled forward

This is due to be fixed in version 19.1.1 of IRIS. As a workaround the user would be required to access the benefit record in…

ias-12957

Directors/employees with benefits on the 2nd job are not generating the P11D

This is due to be fixed in version 19.1.1 of IRIS. As a work around the user can delete the benefit from Job 2 and…

11826

How to Opt Out an employee & process AE pension refunds

Empee Pen Contributions Not Paid YTD Invalid value or format must be 0.00 to 999999999.99 Eligible jobholders may choose to opt out after they have…

ias-12956

Personal tax: ‘SA106 total taxable amount must be present if sa106 property..

When you run a tax return : Look at Box 30 on page 5, this should be populated with the total of the values in…

ias-12955

Marriage allowance not showing on the computation when there is a BRB adjustment

This is due to be fixed in version 19.2.0 of IRIS which is scheduled in July. If the client needs to submit before this is…

12208

Error 1310: Error writing to file

This is a Windows error and will occur when the user account running the installation/update does not have the nessesary permisisons to the installation folder…

12206

Error 515: Error in formula when printing report

If you are getting this error while producing a P45 Reselect the p45 report from the reports library. Go to Reports | Library Selection |…

12207

Error 3159: Not a valid bookmark

Log into the admin mode of the software, when logging in, enter the name as SYSTEM and your admin password. Go to File | Companies…

11189

Can I restore a leaver?

To restore a leaver, click once on their name in the list down the left-hand side. You may need to adjust the filter to show…