Knowledge Base Articles

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Knowledge Base

3023 articles

12048

AE Config Tool – Step 4 – Pre-staging workforce assessment

To get an estimate of the effect of AE on your payroll, type in the employees and employers contributions you will use and click "Assess…

12166

Uplift of minimum AE pension contribution rates

Click here for Pension Contributions Uplift Guides How are the contributions changing? Minimum contributions are changing in line with the table below: DateEmployer minimum contributionTotal Minimum…

11891

Was my Submission Successful?

All of our payroll products retain an audit record log of all attempted RTI filing submissions (FPS, EPS, EYU, Etc.). If you wish to check…

11142

Default Login Details

There are two modes for the software, payroll and admin. The default login details are as follows: Payroll Name: PAYROLL There is no password on…

11184

When do I need to send an EPS?

The EPS is a report detailing payments by the employer to the HMRC. Specifically, this reports the values for a reduction in PAYE for a…

11189

Can I restore a leaver?

To restore a leaver, click once on their name in the list down the left-hand side. You may need to adjust the filter to show…

11232

How to process Statutory Sick Pay (SSP)

There are 3 methods you can use when paying SSP in PAYE-Master: • Manually based on a value• Manually based a number of days absent•…

11279

How do I report a company that has ceased trading under RTI?

If your company ceases trading, the Ceased Trading Date on the General Information tab of Company Details will be used by either the EPS or…

12176

Getting HMRC Messages delivered to your software

To activate online messages, first log onto your HMRC account. Under the Welcome banner on the right-hand side of the page click Messages: On the following…

12051

AE Config Tool – Step 7 – Define the pay elements for Qualifying and Pensionable Earnings

The list will show all the pay elements (payment/deductions and pay rates) currently configured for this company. Simply tick the pay elements to indicate if…