Knowledge Base Articles

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Knowledge Base

3027 articles

11993

Payroll Week 53, 54 or 56

If you run a weekly, 2-weekly or 4-weekly payroll you might find you need to complete an additional period after week 52 to finish your…

ias-12942

P11D- ‘Missing Detail: No P11Ds included would you like to continue?

Workaround, to populate the car benefit when it is the only benefit on the P11d, the user must add another benefit through | edit |…

ias-12940

Time in practice hours not calculated correctly in 19.1.0

You will need to download the new link on our website and run, and this will no longer show incorrect. It is only a visual…

11896

Unable to load company information – Error after updating PAYE-Master

After upgrading PAYE-Master the first action taken when opening company data is to update that company's database to the latest version. As a part of…

10964

I’m resending an FPS but this time my leavers don’t show up

This is correct as per the HMRC specification. Once the details of a leaver have been successfully sent to the HMRC they will not be…

11123

How to produce a P45 under RTI

In terms of the payroll cycle the process would be:• Enter Variations• Calculate Payroll• Produce reports (Summaries, Payslips, Pensions, etc.)• Create BACS payments file (if…

11145

Default Login Details

There are two modes for the software payroll and admin. The default login details are as follows: Earnie Payroll Name: INTEX There is no password…

11150

How to Enter New Authorisation Code – IRIS GP Accounts

Go to "Help" > "About" > "Enter Authorisation Code" The new expiry date must be entered as well as the authorisation code. To request your…

11178

Correcting Errors RTI – Wrong employee pay sent on FPS

If you have processed the wrong pay for an employee and sent this on an FPS there are few things to consider when making a…

11224

How do I process a salary sacrifice deduction?

Salary sacrifice deductions are gross pay deductions that give the employee relief on tax and NI contributions. Commonly these are used for childcare voucher schemes,…