Knowledge Base Articles

ias-12951

VAT Filer – Error message: It is not possible to file VAT returns for partners

It is now possible in version 19.1.0 to submit VAT returns for partnerships. This message can be bypassed.

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Installation Error 3 when running Workstation Setup

This is being looked into by the Product Management team but for the time being there is a workaround for this In the shared IRIS…

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Loan detail | ‘Use Calculated Value’ option is calculated at 3% instead of 2.5%

This will be fixed in the service pack 19.1.1 release of IRIS. As a workaround, the user should go to the loan benefit(type 1 or…

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Payroll Week 53, 54 or 56

If you run a weekly, 2-weekly or 4-weekly payroll you might find you need to complete an additional period after week 52 to finish your…

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P11D- ‘Missing Detail: No P11Ds included would you like to continue?

Workaround, to populate the car benefit when it is the only benefit on the P11d, the user must add another benefit through | edit |…

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Time in practice hours not calculated correctly in 19.1.0

You will need to download the new link on our website and run, and this will no longer show incorrect. It is only a visual…

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How do I process a salary sacrifice deduction?

Salary sacrifice deductions are gross pay deductions that give the employee relief on tax and NI contributions. Commonly these are used for childcare voucher schemes,…

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How do I update my licence details?

Under normal usage, the system will connect to our Auto Update server each time you start payroll. As a part of this process, it will…

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How do I update my licence details?

With your renewal you will have received a PIN number. You need to record this new PIN in the admin mode of the software. Log…

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No SSP paid to employee using absence diary

Entering the absence in the diary looks as normal: but when you go to process pay no SSP is showing: There is a holding value…

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