Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3030 articles

kba-03642

PTP TR – How to print an SA303 form

To print an SA303 please do the following: 1) Go into PTP Tax Platform and select the relevant client 2) Go to the Client Tax…

ias-12902

CT600 How to stop IRIS from taxing untaxable money

Go to Business tax for the client Go to Edit in the top left hand corner Select Corporation tax computation options Tick Suppress Profits from…

ias-12901

Word Templates save as PDF in Communications

There is a new version of the update which is now available on the downloads page The version which had the issue was 18.3.0.590 The…

kba-03641

PTP TR – Error code 3354, when creating FBI files

This may have resulted from a previous data corruption.  In order to resolve this error please do the following: 1. Go to the Find Client…

12182

Spreadsheet Import – No option to select import file or work sheet number

This problem is caused if a Default Spreadsheet is entered in the configure template section. When clicking import, the system will check for the Default…

kba-03640

PCSR – Is it possible to file the DS01 form in PTP Share Register

In the Autumn 2021 release, functionality was introduced to be able to print form DS01 (efiling is not supported by Companies House). However the application…

kba-03638

PTP CT – How to make an entry for Capital Gains within Corporation Tax Return

1) Highlight the relevant CT600 Return 2) Click on the 'View' button 3) Go into Page 3 4) Next to box 210 named 'Gross chargeable…

kba-03637

PCSR – How to transfer shares from one member to another

Please complete the following steps: 1.) Open the register for the company in question and navigate to the Members tab. 2.) Open the member from…

ias-12896

HMRC Exclusion 93 – finance costs showing on comp with income tax relief

From version 18.2.1, when generating an internet return, you will see that this is HMRC exclusion 93. HMRC exclusion 93 ‘A customer claiming Relief for…

kba-03635

PTP TR – How to change from a Self-employment (short) to Self-employment (full)

1) Click on the backing schedule for Self-employment within page 2 of the tax return 2) Highlight the Self-employment 3) Click on View 4) Click…