Knowledge Base Articles

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Knowledge Base

3030 articles

ias-12749

Cover letter page is blank

This issue is planned to be fixed in 18.2.0 version of IRIS The workaround is as follows: 1. After the return prints to screen, save…

12061

Import employee details into PAYE-Master

PLEASE NOTE: This KB refers to the process of importing employee information into a PAYE-Master data file. If you already have a PAYE-Master data file…

11642

Error 9999 when trying to send RTI submissions

Please Note: IRIS Support cannot advise you on the effects of these setting on your local PC / Network. If you are at all unsure…

11930

AE Period Pension Dashboard

For a full AE Pension guide: Earnie users, Click Here Earnie IQ users, Click Here Pay Period Dashboard We have introduced the "Pay Period Dashboard" to simplify…

ias-12746

How to change the displayed currency of accounts?

To change the currency in Accounts Production go to: 1. Posting / Post File Maintenance 2. highlight the client and click on Entries 3. highlight…

11484

Error Whilst Processing FPS: String was not recognized as a valid DateTime

There is a date missing in an employee(s) record. You will need to check in the General tab of the employee records that all starters…

11958

Posting Journal File

Note: if you have not configured an Accounts Link yet, you cannot use this screen. Use the Configure Accounts Link screen to create a file…

11713

Processing an annual payroll scheme

There now two options for processing a payroll annually, company level (ie ALL employee paid annually) or employee level (ie. just that employee is paid…

11684

Declaration of Compliance – Auto Enrolment Requirements

The declaration of compliance is the legal requirement to submit information to the pension regulator about how you've complied with your employer duties. If you…

11996

Error Number 429: ActiveX component can’t create object

These errors are caused when the software components required for payroll are incorrectly registered or missing from the payroll installation. Please contact our support team…