Knowledge Base Articles

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Knowledge Base

3027 articles

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How to get payment on account information in data mining

Please follow these steps to get payment on account in data mining: 1. Open Practice Management 2. Select Launch | Data Mining 3. Select File…

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How to change Client Partner or Client Manager in bulk

Please follow these steps to change Client Manager or Client Partner in bulk: 1. Open Practice Management 2. Select Launch | Data Mining 3. Click…

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How do I turn off HMRC Data Retrieval

To turn off this function please do the following in Personal Tax; - Setup - Retrieve HMRC Data Practice Options - Untick all the boxes…

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How to change Job Partner or Job Manager in bulk

Please follow these steps to change Job Manager or Job Partner in bulk: 1. Open Practice Management 2. Select Launch | Job Planning 3. Select…

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IWincsec.exe has stopped working when generating dividend vouchers.

If you are experiencing iwincsec.exe errors whilst generating dividend vouchers/share certificates please run through the steps below: Click Start in the bottom left of Windows…

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HMRC Calculation issues

HMRC updated their tax calculation on 23rd October 2017. The IRIS Service Pack version 17.3.1 contains updates to the tax calculation so that it matches…

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Charge rate not defaulting back to staff members standard rate

The workaround for this would be to untick the carry forward work type box within Time Ledger Options|Time Entry

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Connecting to Auto Update via a Proxy Server

If your PCs connect to the internet via a proxy server you will need to get your IT support to add the following address to…

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User Dictionary Is Too Large

This is resolved in our 17.2 release available w/c 26th June In the meantime the following workaround can be applied Close IRIS Go to IRIS…

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Capital allowances/charges are not transferring to the partnership return

This is currently an issue within IRIS and is due to be fixed within 19.1.0. In the mean time, as a workaround, can you please…