Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3023 articles

12043

Company Pension Dashboard – GP Payroll

Where can I find the Company Pension Dashboard? The dashboard is accessed from the "Setup/Options" menu. Select tab "4 - Practice Pension Details" | "Auto…

ias-12278

Windows Vista End of Life

From April 2017 IRIS will no longer work on Microsoft Vista please ensure you have upgraded prior to this deadline Please visit our Microsoft Windows…

ias-12277

Personal Tax- Class 1 NIC and Class 4 NIC

The two boxes in question are to be filled in if your clients have employment and are also self-employed. IRIS only have the functions below…

ias-12275

IRISPortalMenu.Exe has stopped working and needs to close

This is likely to have occured due to a problem within the user's Windows profile. To resolve please open the following folder c:usersyourusernameapp datalocal and…

11130

How do I process a new starter?

New starters are reported to HMRC via the Full Payment Submission (FPS). There are several mandatory fields in the employee details, others that are desirable…

kba-03486

Tax Expense Software Needs Updating

To resolve this problem you will need to remove the Updates folder from within the PTPDataTax Expense folder. Once deleted you will be able to…

ias-12269

Box 3.7 is incorrectly being completed

This has been resolved in our Service Pack that was released in May. Therefore please upgrade to our Service Pack. Options: 1. To file a…

ias-12271

Asset is showing a tick in Special Rate Pool which is incorrect

This was resolved in our Service Pack that was released in May 2015. Therefore please update to the latest version of IRIS. Even though the…

11129

How to process a leaver.

Under RTI the P45 information is no longer sent as a separate submission but is included with the FPS information. First, make sure you have…

12017

Tax/NI Code Report is blank after performing year end restart

The report will produce with no details (a blank page) if it is printed before any calculation has been run in the new tax year.…