Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3023 articles

kba-03840

PTP VF – INVALID_REQUEST error when submitting VAT returns after updating to version 23.3.111

It was not possible to connect to HMRC to collect this client's data.  Please contact support quoting the following error:INVALID_REQUEST This issue was fixed in…

business-tax-creative-tax-credit-higher-rate-extension-post-2023

Business Tax- Creative Tax Credit higher rate extension Post 2023

The latest rules for the Creative Tax relief Post 2023 are from the IRIS version 23.2.0 update LINK: The government announced a temporary extension to the rate…

business-tax-post-01-04-2023-rd-sme-and-intensive-tax-credits

Business Tax- Post 01/04/2023 R&D SME and Intensive tax credits at 14.5 or 10% (Box 653)

December 2024 version 24.3.2: There is a known issue where the tick boxes listed below are missing and you get the incorrect 14.5/10% calculations. This…

business-tax-submit-and-get-void-com-issue-errorint32

Business Tax- Submit and get Void_com_issue_error Or Capacity (Int32)

When you try and submit a Tax return you get the error: Void_com_issue_error(Int32) 1.Check if you have any PDFs attached and check their size. This…

business-tax-how-to-populate-box-659-sme-rd-expenditure

Business Tax- How to populate Box 659/657 SME R&D Expenditure?

Load the Client and relevant period - go to the SME R&D screen and fill in R&D Expenditure box ; this should fill in Box…

kba-03839

PTP TP – When will MTD for Income Tax quarterly submissions be available

Due to the number of delays and changes HMRC have made around MTD over the last few years, we have taken the decision to pause…

business-tax-how-to-enter-associated-companies

Business Tax- How to enter Associated Companies for CT600 and marginal relief box 326/329? (Also Box 35)

This includes known errors 3001 9389 and 9043, please read the very bottom of this KB. Post 2023 Associated Companies: Data Entry - Calculation -…

iris-accountancy-bundle-documents-and-send-to-specific-folders-in-openspace

IRIS Accountancy- Bundle documents and send to specific folders in Openspace

You have to several files to bundle together and send to a client in Openspace- click here: https://help-iris.co.uk/IRIS/ODL/Open_Apps/IRIS_OpenSpace/Bundle_Documents.htm If you are using BT/PT and the…

p11d-3001-6010-submission-not-in-correct-format

P11D – 3001 6010 submission not in correct format

We can confirm that error 3001 6010 is a HMRC issue when attempting to submit the P11D. First check if you are on the latest…

ias-6218

ias-6218 – How To Determine If You Are Using A Static or Dynamic Port?

Following the steps below will help to determine whether your instance is using a static or dynamic port. Using SQL Server Configuration Manager to determine…