Knowledge Base Articles

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3030 articles

ias-12156

Principle trustee is not appearing on the electronic tax return cover sheet

This has been confirmed as an issue in our software which will be resolved in our December 2015 release.

ias-12151

Additions/Disposals Total is not showing in the Asset Summary Report

This has been resolved in our latest version which is 11.9.2, please ensure that this is the version that you are running. Please make sure…

ias-12153

When adding a new asset it is not appearing on the assets summary report

This has been resolved in our latest version which is 11.9.2. The most recent update is 16.2.0, therefore please update in the following order: If…

ias-12154

Iwintxir.exe when submitting self-assessment tax returns

This will be resolved in our Service Pack that is being released in November. The reason that this is being produced is because there was…

kba-03360

PTP TP – Error 2147220991 The VSPrinter control is empty (no document to translate) when printing a return

Please go to the Spanner icon and Printing tab.  Ensure that Use Printer Object is not ticked.

11949

Error 13 in PushReportToOpenSpace when sending report to OpenSpace

The user has enabled batch printing. Non of the software Open.. functionality covers usage with batch printing, this needs to be turned off. Each individual…

11933

AE Config Tool Error – 2147220988 – The setting FundFileTypeInclude does not exist in this company

Please download and install the latest version of Payroll business/Bureau Payroll: Click here for downloads.

ias-12146

IsolPIOCoreDal.Dll error When accessing IRIS

Please upgrade to v11.9.2 to resolve this problem. Share This Page

ias-12145

Error 1308. Source File Not Found when installing IRIS workstation

This error occurs because the system folder is missing from the IRIS installation folder. Please click here to download the missing files Once download extract…

ias-12144

Your IRIS Programs and database Version do not match

To resolve this problem the programs and database need to be the same version. Please follow instructions detailed in KB IAS-12131 Share This Page