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Iwintxir.exe when submitting self-assessment tax returns

Article ID
ias-12154
Article Name
Iwintxir.exe when submitting self-assessment tax returns
Created Date
5th November 2015
Product
IRIS Personal Tax
Problem
Clients are reporting that when they are trying to submit a Self-Assessment Tax Return within Personal Tax they are getting an iwintxir.exe crash.
Resolution
This will be resolved in our Service Pack that is being released in November. The reason that this is being produced is because there was an internal change in the way that the HMRC send their response documentation back to IRIS. The response that was being sent back is for a 6492 error and therefore the following areas should be checked. 1. Has the Interest tax deducted at source figure been overwritten? If so please be aware that there is a message that is produced within the software to advise clients that this return will be rejected. If the tax has been to overwritten then you need to remove the entry and enter under Interest | Government Security. We also suggest that you go to Reliefs/Miscellaneous/Additional Information/SA110 and enter a note to advise the HMRC why there is an entry in the Government Security box. 2. Has the tax credit on UK Dividends been overwritten? Please be aware that the HMRC will not accept returns if the tax credit on UK Dividends has been overwritten and therefore you will need to contact HMRC for an alternative box and page of the return to enter the dividend. 3. Has the tax deducted at source figure been overwritten within Trusts, Estates & Settlements section? The HMRC will not accept returns if this tax has been overwritten and therefore you will need to contact HMRC for an alternative box and page of the return to enter this information. 4. Is your client entitled to MCA and transferring to their partner? Please ensure that before entering the amount to be transferred to the partner that a tax computation is run which will show any unused MCA that can be transferred. If you find that one of the above applies to the client please amend the data and regenerate the return before attempting to transmit again. If this does not resolve your query please send an extract to support@iris.co.uk and in the subject FAO Personal Tax (KB 12154) To take an extract: 1. Select the client in Personal Tax 2. Click on Client | Extract 3. A browse folder box will appear, scroll to the top and choose Desktop and click OK. 4. You will see done, done, done going down the box and then the box will disappear. 5. The file will be your clients ID.XFR and this needs to be attached to an email and sent to support@iris.co.uk

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