Knowledge Base Articles

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Knowledge Base

3027 articles

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PTP TR – How to enter negligible value claim within PTP Tax Platform

Step one: entering the capital loss • Log on to PTP Tax Platform and select the client • Click the Client Tax Returns tab, select…

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PTP TR – How to carry back losses for self-employment

1) Log on to PTP Tax Platform and select the client.   2) Select the Client Tax Returns tab highlight the tax year and select View Tax Return.…

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PTP CT – How to enter a written down value brought forward in CT Platform

1.   Open PTP CT Platform and select the client   2.   Click the CT600 Returns tab and highlight the return to be completed    3.   View the return and…

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PTP PTR – How to enter a written down value brought forward in Capital Allowances

1. Select the Partnership Return - View the tax return – Click on View/Enter Details for Trade/Source tab. Go to question 3 and click on…

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PTP CT – Error code 3027 when opening CT Platform

This is often due to the user permission level within Microsoft Windows. Please ensure the user has Full Control on the PTPData folder.

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PTP TP – Error 10060 type fatal, current connection has timeout when trying to file through FBI

Click on the Configuration/Firm Details Spanner icon. Then choose the FBI tab. On the right hand side of this screen, there are Advanced options, please…

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PTP TR – How to Remove FBI Status

Highlight the client in the 'Find Client' tab. Go to the 'Client Tax Returns' tab and highlight the relevant return. Click on 'View Tax Returns Events.'…

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PTP TR – Farmers and creative person averaging

Users are required to calculate the averaged profit manually and enter the relevant boxes with the revised profit figure. Users are advised to seek assistance…

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PTP CT – Companies are not appearing in FBI

This is often due to a missing date within the 'Actual Date' field in event 21 of the FBI Events. 1. Open PTP CT Platform 2.…

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PTP TP – Error 21000 type fatal, when trying to submit through FBI

Click on the Configuration/Firm Details Spanner icon. Then choose the FBI tab. On the right hand side of this screen, there are Advanced options, please ensure…