Knowledge Base Articles

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Knowledge Base

3023 articles

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Windows Installer Error: This Patch Package Could Not Be Opened

This message usually occurs because either you are trying to skip an update ie you have IRIS 11.5.0 and are trying to install IRIS 11.7.0.…

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What Microsoft Word skills do I need to edit AutoMail templates?

IRIS AutoMail uses the interface of Microsoft Word to generate correspondence. To create your own Bespoke AutoMail templates you will require knowledge of Microsoft Word…

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How do I get help with an AML search? (Anti Money Laundering)?

It is possible to access the Searches Group website from IRIS and do a money laundering check on your clients. For advice on using the…

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IRIS- How do I show a [draft] Watermark on my reports?

In Accounts Production: Select: Reports | Annual | Watermark (tick the box provided) Click [Details] to amend the settings i.e. angle, font etc. Note: DO…

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How Do I Change A Users Password?

Following the steps below may help to change the password. To Change Your Own Password Log into System Maintenance Click Staff Click Change Own Password…

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Error 13 Opening I:Datalock.irs

Following the steps below may help to resolve the issue. Ensure all users have closed all IRIS programs Right Click the IRIS icon and choose…

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How Do I Setup IRIS Workstation On A New PC?

Full details for installing IRIS Workstation can be found in the IRIS Help Centre here. For workstation installs, each workstation that accesses IRIS Accountancy Suite…

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What is the source of AutoMail templates and how often are they updated?

The templates that IRIS Auto Mail contains are examples, provided as a start point and to demonstrate how the package could be used. Whilst the…

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How to write out WIP to a Value?

Contents Introduction Reduce WIP: Write out Write out to a Value Step by step guide to writing out a Value Technical Details on writing out…

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How can I post a simple invoice?

Contents Introduction Basic invoice concepts: Bill value and write out. Prepare a billing decision report. Post a simple invoice Introduction Within Time & Fees it…