Knowledge Base Articles

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3027 articles

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IRIS Is Running Slowly, is there anything I can do?

NOTE : Following the steps below may resolve the performance issues experienced when using IRIS Check your Hardware specifications are up to the IRIS recommended…

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Cannot Access DATA Directory

Following the steps below may help to resolve the issue. IMPORTANT: It is recommended that this procedure is carried out by an IT Support Representative…

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Report Processor Error – The Data Area Passed To A System Call Is Too Small

Following the steps below may resolve the issue with printing. Click Start Click Control Panel Click Printers and Faxes Right-Click on the printer Choose Properties…

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Can IRIS Run On A Wireless Network?

Due to the nature of the IRIS program and the way it accesses the database, current wireless technology that are available have difficulties coping with…

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Which Operating Systems Does IRIS Support?

Please refer to our system requirements for full details of supported operating systems IRIS System Requirements IMPORTANT : IRIS are unable to provide technical support…

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IRIS Not Loading or Loading Delayed When Norton Anti-Virus Installed

Following the steps below may resolve the issue with the Anti Virus configuration. NOTE: The steps below may be differ to those required for your…

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IRIS Practice Suite Minimum Hardware Requirements – Standalone Environment

Information about the hardware requirements can be found on our website Please click here to view the IRIS system requirements. Share This Page

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IRIS Modules Not Loading or Loading Delayed When Kaspersky Anti Virus Installed

Following the steps below may resolve the issue with the Kaspersky configuration. NOTE: The steps below may apply to a different version of Kaspersky software,…

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System.Net.WebException – Unable To Connect To The Remote Server

This is usually caused by a firewall blocking the connection. Simply turn off the Windows firewall (or other software firewall) or setup exclusions for the…

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06/04/07 and 05/04/08 appear in boxes 3.4 and 3.5 of the return

The guidance in the Self Assessment Partnership Tax Return Guide page 7 states that if no accounts end in 2007-08 users are required to: 1.…