Knowledge Base Articles

self-service-publish-option-is-greyed-out-within-pas-p11d

Self Service publish option is greyed out within PAS P11D

PAS P11D is supplied via a third party. The option for self-service is not one of the options we have chosen to enable. Support is…

business-tax-tick-untick-the-provisional-10-1-box-partnership

Business Tax: Tick/Untick the Provisional 10.1 box Partnership?

There are two methods: Other Information, Declaration OR Trading and Prof income, Additional/ Provisional information

personal-tax-claim-investors-relief-for-share-disposal-taxed-at-10

Personal Tax: Claim ‘Investors relief’ for share disposal taxed at 10%

Investors Relief is named within PT as 'Entrepreneurs Relief – Long-term investments' Dividends. Capital assets and on the shareholding entry screen - open the share…

iris-pt-bt-there-was-a-transmission-failure-xx-returns-rejected

IRIS PT/BT: There was a Transmission Failure! XX Returns Rejected

On the 'Transmit Internet' screen you are trying to submit 2+ periods at the same time (eg you have highlighted two or more rows at…

personal-tax-payment-on-account-posting-already-exists

Personal Tax: Payment on Account – ‘Posting already exists’

1.Load the Client in PT and the correct year. 2. Administration at the top, Client account, tick in the top left 'Show full amounts' and…

p11d-3001-7000-in-ir-header-you-are-not-enrolled-to-submit-under-this-reference

P11D- 3001 7000 in IR header. You are not enrolled to submit under this reference OR 3001 5040 PAYE submission

Ensure your IRIS version is up to date - Help and About and check for Downloads The TWO errors 7000 and 5040 are listed below…

iris-22-1-0-old-email-addresses-appearing-when-sending-an-email-from-communications

IRIS 22.1.0- Old Email Addresses Appearing when sending an email from Communications

When sending a Logged/Unlogged email from the IRIS Communications tab to a client there have been reports an email address appears on the list which…

business-tax-ct600l-and-rd-sme-l168-for-paye-and-nic-liability

Business Tax- CT600L and R&D SME L167+ L168 for PAYE and NIC Liability

Data Entry | Research and Development CT600L | Company PAYE and NIC Liability - you need to untick the 'Exempt from Restriction' and fill in…

iris-home-menu-vat-filer-not-possible-to-retrieve-hmrc-data-no-internet-connection-was-detected

IRIS Home Menu / PT and VAT Filer: Not possible to retrieve HMRC data- no internet connection was detected

When you load a client or all clients for the PT, VAT Filer etc and this error appears: When submitting you may get this in…

trust-tax-invalid-data-amount-nan-is-invalid-according-to-its-data-type-sa-non-negative-monetary-structure-the-pattern-constraint-failed

Trust tax: Invalid data ‘Amount’ NaN is invalid according to its data type, SA Non negative Monetary structure the pattern constraint failed

NaN = This is a HMRC short for Not a Number. This error is normally linked to a Trust with multiple Beneficiaries with income allocation and…

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