Knowledge Base Articles

12261

GP Payroll v2022.10.48: DEA Attachment issue

We are currently working on a software update to correct this issue. If you are affected please email gpsupport@iris.co.uk with your practice name along with…

12260

Guide to faster payments with Modulr in Earnie

Please note, before following the steps detailed in this guide, you must create a Modulr account here. Alternatively, in Payroll, go to Faster Payments |…

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IRIS PT, BT, VAT, P11D- How to set up Alternative and Branches to submit returns?

Setup of Alternative and Branches (not Agent) If your organization has several different offices, locations or agents all over the UK. Each has their own…

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Personal Tax- HMRC Data Retrieval ‘Matching Resource Not Found’

MATCHING RESOURCE NOT FOUND – When you access a clients trade and get a data retrieval error log with ‘Matching resource not found’. No quarterly obligation…

12259

Incorrect SSP threshold displayed for 22/23 in PAYE-Master

We are aware of an issue in PAYE-Master v22.10.0.32, whereby, when payroll is moved into the 22/23 tax year, the menu item Govt > SSP…

10855

Moving Payroll to new PC or network location

For each product, where applicable, we have gathered together guides for local and network updates and new installations along with best practice for migrating to…

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PCSR – How to do a manual share reorganisation

Please note, if multiple members are affected, and if the same rule applies to all members, it may be more appropriate to use the Share…

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AML- Adobe Acrobat Error when opening Sanctions List PDF Files

Since 01/03/2022 we have been made aware of an issue when accessing Sanctions List PDF Files in the Anti-Money Laundering Software. The Error message displays…

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OS- How to change Clients Name in IRIS Openspace

If you want to change the name of a client in IRIS Openspace we would recommend you to follow these steps. First we would suggest…

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PCSR – How to add a Manager

In the General tab of a company record there is an optional field to assign a Manager. For convenience, a list of existing Managers appears…

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