Knowledge Base Articles

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3034 articles

kba-03776

PCSR – Error code 502 Authorisation failure

1.  Error 502 when eFiling or doing a Detailed Data check via the original Companies House Data Check indicates a problem with the Presenter Details. …

kba-03775

PCSR – Unable to upload eformations to London Law via FTP

The October 2019 release introduced new functionality to upload formations to London Law via FTP to replace the previous email method.  This is done via Port…

kba-03774

PTP CT – Figures not apportioning for Income from a property business in box 190 on an extended accounting period

There was an issue where the figures showing in the backing schedule at box 190 were being dictated by the Display option selected in the…

kba-03773

PCSR – Connectivity issues trouble shooting guide

Companies House Data Check: Uses Port 80 a. Retrieves a transaction ID from: https://efch.ngiris.com/counter/CHdatacheckCounter.pl b. Does a HTTP POST to: https://xmlgw.companieshouse.gov.uk/v1-0/xmlgw/Gateway   New Companies House…

iris-communications-tab-crashing-for-one-client

IRIS Communications Tab Crashing for One Client

When going into the client browser and viewing a client selecting the communications tab freezes IRIS and an error appears IWINPACL.EXE has stopped working. We…

12243

Overview of changes for 2021/22 tax year

Click here for a printable version of this information Please see www.iris.co.uk/PAYElegislation for fact cards and pension details. Off Payroll Working The legislation for Off-Payroll…

report-to-show-all-client-email-addresses

Report to Show all Client Email Addresses

To access this report you will first need to go to the client browser screen as shown below and select the fourth symbol highlighted which…

why-do-i-get-a-brought-forward-entry-on-statements

Why Do I Get a Brought Forward Entry on Statements?

A statement is a document sent to a client to display the debt amount due. For example, to list invoices that a client has not…

kba-03771

PCSR – Rejection 508, Supplied schema has been expired

This suggests the software version is running an out of date version.  In order to resolve this issue please click on 'Check for Program Update' in…

ixbrl-tags-not-being-carried-forward-when-bringing-forward-client-data

IXBRL tags not being carried forward when bringing forward client data

This issue is currently under investigation with the product development team Please check back on this KB for further information